Terms and Conditions Royale36 —
Complete Member Guide

In this document, "Royale36", "we", "Platform" refer to the website and services operated under the domain royale36.win. "Member", "you", "user" refers to any individual who has registered and holds an active account at royale36. "Services" encompasses all games, sports betting, promotions, and other features available on this platform.

These Terms and Conditions constitute a legally binding agreement between you and royale36. This document should be read together with our Privacy Policy and Responsible Gaming Policy, both of which form part of this overall agreement.

• "Account" refers to your personal profile registered at royale36.
• "Balance" refers to the total funds available in your account for use in games.
• "Bonus" refers to any free credits, extra cash, or other benefits offered by royale36 to members.
• "Betting" refers to any real-money wager placed through the royale36 platform.

To register and use royale36 services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration.
• Registering under your own name and not on behalf of another person.
• Not listed on any statutory body's register of individuals prohibited from gambling activities.
• Having full legal capacity to enter into binding agreements.
• Not an employee, agent, or affiliate of royale36 or any of its business partners.

Each individual is only permitted to hold one (1) active account on royale36. Holding multiple accounts is a serious violation that may result in the termination of all such accounts and forfeiture of any balances or wins.

During the registration process and when requested, you are required to provide valid identity verification (KYC) documents, including:

• A copy of a valid Malaysian identity card (MyKad) or passport.
• Proof of current address such as a utility bill or bank statement dated within the last three months.
• Bank account or e-wallet details to be used for deposits and withdrawals.

Royale36 reserves the right to temporarily suspend an account for verification purposes without prior notice. KYC is typically completed within 24 working hours. All information you provide must be truthful, accurate, and current. You are responsible for keeping your personal information up to date should any changes occur.

Royale36 supports a wide range of popular payment methods in Malaysia to facilitate your deposits and withdrawals. All financial transactions are processed through secure, encrypted channels.

Deposit Policy:

• The minimum deposit is RM 30 for most payment methods.
• Deposits via DuitNow and FPX are processed instantly within minutes.
• Deposits via e-wallets such as Touch 'n Go and Boost are also processed instantly.
• Royale36 does not charge any additional fees for deposit transactions.

Withdrawal Policy:

• The minimum withdrawal amount is RM 50 per request.
• All withdrawals must be made to the same account or e-wallet used for the deposit (anti-money laundering policy).
• Your first withdrawal requires completed KYC verification before it can be processed.
• Once account verification is complete, withdrawals are processed within 30 minutes on working days.
• Royale36 reserves the right to request additional documents for withdrawals exceeding certain limits for compliance purposes.

Royale36 offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus offer has specific terms and conditions that must be met before any wins derived from that bonus can be withdrawn.

• All bonuses are subject to the wagering requirements stated in their respective promotion terms.
• Bonuses cannot be withdrawn as cash until the wagering requirement is fully met.
• Royale36 reserves the right to void any bonus if there are signs of bonus abuse or fraud.
• Each member is only eligible to receive one welcome bonus — members who register multiple accounts to claim additional bonuses will have all their accounts terminated.
• Certain promotions may have time limits that must be observed. Expired bonuses will not be extended.
• Royale36 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

All games on royale36 use a Random Number Generator (RNG) that has been verified and certified as fair by internationally accredited independent bodies. The outcome of every game is final and cannot be disputed except in cases of clear technical error.

• Royale36 reserves the right to void any wagers placed during a technical disruption or system error.
• In the event of an error in the display of odds or payout ratios, royale36 reserves the right to correct the error and void any affected bets.
• For Live Casino games, the result declared by the dealer is final, subject to video recording review in the event of a dispute.
• Sports bets that are suspended or postponed beyond royale36's control will be settled in accordance with the rules of the relevant sport.
• Royale36 reserves the right to impose maximum bet limits on any game or betting market.

To maintain a fair and safe gaming environment for all members, the following actions are strictly prohibited on the royale36 platform:

• Using automation software, bots, or any unauthorized tools to play games or place bets.
• Colluding with other members to cheat the system or manipulate game outcomes.
• Exploiting technical vulnerabilities or software bugs for unauthorized gain.
• Uploading or sending offensive, threatening, or inappropriate content through royale36 communication channels.
• Engaging in any activity that may be classified as money laundering.
• Sharing your account or allowing others to access your account.

Royale36 reserves the right to take immediate action, including account suspension or termination and fund freezing, where there is evidence of attempted fraud or a breach of these terms. Serious cases will be reported to the relevant authorities.

Royale36 is committed to protecting the privacy and security of all members' personal data. All information you provide to us is handled in accordance with our Privacy Policy, which complies with applicable Malaysian data protection legislation.

• Your personal data is used solely for account management, identity verification, payment processing, and service-related communications.
• Royale36 does not sell or transfer your personal data to third parties without your consent, except as required by law.
• All communications between your browser and royale36 servers are protected with 256-bit SSL encryption.
• You have the right to request access to your personal data or to request correction of any inaccurate information.

For more information on how we handle your data, please refer to Privacy Policy in full.

To the extent permitted by applicable law, royale36 shall not be liable for any indirect, incidental, or consequential losses or damages arising from the use of our platform, including but not limited to:

• Service disruptions due to system maintenance or circumstances beyond our control.
• Losses resulting from unauthorized access to your account due to your failure to safeguard your login credentials.
• Delays in transaction processing caused by third parties such as banks or payment processors.
• Losses arising from legitimate and fair game outcomes in accordance with established rules.

Royale36 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via:

• A notice displayed on the royale36 homepage at least seven (7) days before the changes take effect.
• Notification emails sent to your registered email address.
• In-app notifications on the royale36 mobile app (where applicable).

Your continued use of the royale36 platform after any updated terms take effect constitutes your acceptance of those updated terms. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.

These Terms and Conditions are governed by the applicable laws under the licensing jurisdiction of royale36. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through amicable negotiation.

If a dispute cannot be resolved through negotiation within thirty (30) days, the dispute shall be referred to binding arbitration under the arbitration rules adopted by royale36's licensing body. The arbitration decision is final and binding on both parties.

If you have a complaint or dispute, please contact our customer support team first. We are committed to resolving every complaint fairly and within a reasonable timeframe.